> Terms and conditions

GENERAL BUSINESS TERMS AND CONDITIONS FOR BUYERS

Eurosat CS spol. s.r.o.,

head office at Jamborova Street 25, 615 00 Brno,

identification number: 634 72 210, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 20095

 

1. GENERAL PROVISIONS

1. The following business terms and conditions (hereinafter referred to as the “Business Conditions “) of Eurosat CS spol. s.r.o., head office at Jamborova Street 25, 615 00 Brno, identification number: 634 72 210, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 20095 (hereinafter referred to as the “Seller“) present the mutual rights and obligations of the contractual parties arising from or in connection with a sales contract (hereinafter referred to as “Sales Contract”) concluded between the Seller and another natural or legal person (hereinafter referred to as a “Buyer”) through the Seller’s online store. The Seller runs the online store on the www.eurosat.cz website by means of a web interface (hereinafter referred to as the “Shop’s Web Interface”). If the Buyer is a natural person not buying goods from the Seller within the scope of their business activity, it is a consumer (hereinafter referred to as a “Consumer”). If the Buyer is a natural person buying goods from the Seller within the scope of their business activity, it is an entrepreneur (hereinafter referred to as an “Entrepreneur”). If the customer is a legal person or if the customer specifies their identification number when buying goods, for the purpose of the Sales Contract they shall always be considered an Entrepreneur.

2. These Business Conditions also govern the rights and obligations of the contractual parties when using the Seller’s website at www.eurosat.cz (hereinafter referred to as the “Website”) and other related legal relations.

3. The provisions of these Business Conditions are an integral part of the Sales Contract. The Sales Contract and Business Conditions are made out in the Czech language. Unless otherwise agreed with the Seller in a particular case , the Sales Contract may only be concluded in the Czech language.

4. The wording of the Business Conditions may be changed or amended by the Seller. This provision does not affect any rights or obligations commenced during the validity of the wording of the previous Business Conditions.

2. CUSTOMER’S ACCOUNT

1. Based on the Buyer’s registration performed on the Website, the Buyer can access its customer’s account (hereinafter referred to as the “Customer’s Account”). Using it, the Buyer can order goods. If it is allowed by the Shop’s Web Interface, the Buyer may order goods without registration directly from the Shop’s Web Interface.

2. When signing in to the Website and when ordering goods, the Buyer is obliged to provide all its personal data correctly and accurately. The Buyer is obliged to update its data stated in the Customer’s Account whenever they are changed. The Buyer agrees that the data stated by the Buyer in the Customer’s Account and when ordering goods shall be considered correct by the Seller.

3. Access to the Customer’s Account is secured by a user name and a password. The Buyer is obliged to maintain secrecy about the information necessary for access to its Customer’s Account and agrees that the Seller shall not be responsible for any violation of this duty by the Buyer.

4. The Buyer is not entitled to enable third persons to use the Customer’s Account. In case the Buyer (also by negligence) enables third persons to use the Customer’s Account, the Buyer is responsible for any damage caused in consequence to the Seller.

5. The Seller may cancel the Customer’s Account especially when the Buyer has not used its Customer’s Account for a period longer than 1 year or when the Buyer violates its duties stated in the Sales Contract (including the Business Conditions).

6. The Buyer understands that the Customer’s Account may not always be available, especially with respect to any necessary maintenance of the Seller’s hardware and software equipment or necessary maintenance of third persons’ hardware and software equipment.

3. CONCLUSION OF THE SALES CONTRACT

1. The Shop’s Web Interface contains a list of goods offered for sale by the Seller, including prices for the offered goods. The stated prices of the offered goods include value added tax and all related fees. The price of the goods does not include the costs of delivery of the goods to the Buyer. The offer of goods and prices of goods are valid as long as they are shown on the Shop’s Web Interface. This provision does not limit the Seller to conclude a Sales Contract under individually agreed conditions.

2. The Shop’s Web Interface also includes information about costs relating to packaging and delivery of goods. Information on the costs relating to packaging and delivery of goods stated on the Shop’s Web Interface applies only to cases when goods are delivered within the territory of the Czech Republic.

3. To order goods, the Buyer fills out an Order Form on the Shop’s Web Interface. The Order Form includes especially information on:

  • the ordered goods (The Buyer “inserts” the ordered goods into the electronic shopping cart on the Shop’s Web Interface),
  • paying for the goods, information on the required way of delivery of the ordered goods and
  • information on the costs relating to the delivery of the goods (hereinafter collectively referred to as the “Order”).

4. Prior to sending the Order to the Seller, the Buyer has the possibility to check and change data entered in the Order, also to find and correct mistakes made when entering the data in the Order. The Buyer sends the Order to the Seller by clicking the “Order” button. The data stated in the Order shall be considered correct by the Seller. Without delay, right after receipt of the Order, the Seller shall confirm receipt of the Order to the Buyer via electronic mail to the Buyer’s email address stated in the Customer’s Interface or in the Order (hereinafter referred to as the “Buyer’s Email Address”).

5. The Seller is always entitled, depending on the character of the Order (amount of goods, purchase price, expected costs of transport), to ask the Buyer for additional confirmation of the Order (e. g., via email, in writing or by phone).

6. The contractual relationship between the Seller and the Buyer commences upon receipt of confirmation of the Order (acceptation), which is sent by the Seller to the Buyer via electronic mail to the Buyer’s email address.

7. The Buyer understands that the Seller is not obliged to conclude the Sales Contract, especially with persons who previously substantially violated their duties to the Seller.

8. The Buyer agrees to the use of remote means of communication when concluding the Sales Contract. The costs incurred by the Buyer when using remote means of communication in relation to concluding the Sales Contract (costs of internet access, costs of phone calls) shall be covered by the Buyer itself.

4. PRICE OF GOODS AND PAYMENT TERMS

1. The Buyer may cover the price of goods and potential costs relating to the delivery of goods, as stated in the Sales Contract, in the following ways:

  • in cash at the Seller’s business premises;
  • in cash on delivery at the place stated by the Buyer in the Order;
  • cashless transfer to the Seller’s account (hereinafter referred to as the “Seller’s Account”); when the Buyer is obliged to provide the variable symbol of the payment specified by the Seller (!)
  • cashless by means of the PayPal or GoPay payment systems;

(hereinafter referred to as the “Seller’s Account”);

2. Besides the purchase price, the Buyer is also obliged to pay to the Seller any costs relating to the packaging and delivery of goods, set out according to the Seller’s price list published on the above-mentioned Seller’s Website. The goods may be delivered to the Buyer via a postal or mail service provider, or the Buyer may collect the goods from the Seller’s business premises that the Buyer had chosen. Addresses of the Seller’s business premises are published on the Shop’s Web Interface. The Buyer is obliged to specify the Seller’s business premises which it is going to collect the goods from in the Order. If the Buyer chooses to pay the purchase price in cashless form in advance to the Seller’s Account, the Buyer is obliged to pay for the postage and packaging in advance together with the purchase price. Unless further expressly stated otherwise, the purchase price also includes any costs relating to the packaging and delivery of goods.

3. In case of payment in cash or in cash on delivery, the purchase price is payable upon taking delivery. In case the Buyer chooses to pay in advance, the purchase price is payable in the form of cashless payment within 7 days of the Order, and the goods are sent without delay within 5 working days after the payment is credited to the Seller’s Account (unless stated otherwise on the Seller’s homepage, e.g., in case of the company’s holiday). In case of payment in cash on delivery or in cash at the Seller’s business premises, the goods are sent within 10 days of receipt of the Order. If the Buyer does not pay the purchase price within the above-stated deadline, such behaviour shall be considered an act of withdrawal from the Sales Contract and the Seller shall cancel the Order in question.

4. In case of cashless payment, the Buyer is obliged to pay the purchase price of goods and to include the variable symbol of the payment. In case of cashless payment, the Buyer’s obligation to pay the purchase price is met immediately when the applicable sum is credited to the Seller’s Account. If the Buyer does not include the correct variable symbol of the payment, the Buyer understands that the Seller shall not learn that the purchase price has been covered by the Buyer (which may have an impact on meeting the deadline for selling the goods by the Seller or on delivery of goods in general).

5. The Seller is entitled, especially in case the Buyer does not additionally confirm the Order (Art. 3.5), to require payment of the whole purchase price prior to sending goods to the Buyer.

6. Any discounts on the price of goods offered by the Seller to the Buyer cannot be combined.

7. The Seller shall issue a tax receipt - invoice relating to payments performed on the basis of the Sales Contract to the Buyer. The Buyer is a value added tax payer. The tax receipt - invoice shall be issued by the Seller to the Buyer after paying the purchase price and sent electronically to the Buyer’s email address or attached to paper mail.

5. WITHDRAWAL FROM THE SALES CONTRAct

1. The provision of this article is dedicated solely to the Buyer - Consumer. An Entrepreneur is not entitled to withdraw from the Sales Contract in the sense of this article.

2. The Buyer understands that as stated in Para. 1837 of Act No. 89/2012 Sb., Civil Code, as amended (hereinafter referred to as the “Civil Code”), it is not possible to withdraw from a Sales Contract upon delivery of goods amended according to the Buyer’s wish or goods which are susceptible to fast decay, wear and tear or obsolescence, from a Sales Contract upon delivery of audio and video records and computer programmes if the Buyer damages their original packaging, or from a Sales Contract upon delivery of newspapers, periodicals and magazines.

3. Unless it is the case as stated in Art. 5.2 or another case when it is not possible to withdraw from the Sales Contract, the Buyer is entitled, as stipulated in Para. 1829, Sect. 1 of the Civil Code, to withdraw from the Sales Contract within fourteen (14) days of receipt of the goods. The withdrawal from the Sales Contract must be verifiably sent to the Seller within fourteen (14) days after receipt of the goods by the Buyer. The withdrawal from the Sales Contract may be sent by the Buyer besides others also to the address of the Seller’s head office/business premises, at Eurosat CS, spol. s.r.o., Karásek 2121/11, 621 00 Brno. When withdrawing from the contract, the Buyer may use the sample form attached, although this is not a duty.

4. In case of withdrawal from the Sales Contract as stated in Art. 5.3. of the Business Conditions, the Sales Contract shall be cancelled as a whole. The goods must be delivered or verifiably sent to the Seller within 14 days of receipt of the withdrawal from the Sales Contract to the Seller. The goods returned to the Seller must not be damaged or used, and, if possible, must be in the original packaging. All costs relating to the return of the goods as a consequence of withdrawal from the contract shall be covered by the Buyer. This also applies to cases when the goods cannot, due to their character, be returned via the usual postal service.

5. The Seller is entitled to check the returned goods, mainly in order to find out whether the returned goods are not damaged, worn or partially consumed.

6. In case of withdrawal from the contract as stated in Art. 5.3 of the Business Conditions, the Seller shall return to the Buyer the purchase price including the costs of the return of the goods which equal the cheapest way of delivery of the offered goods by the Seller, within fourteen (14) days of receipt of the withdrawal from the contract by the Seller. Irrespective of the deadline stated in the previous sentence, the Seller is not entitled to return any financial means to the Buyer prior to receipt of the goods or unless the Buyer proves that it has sent the goods. Unless the Buyer expressly states that it requires the financial means to be returned in the same way as they were sent to it by the Seller, it is understood that the Buyer agrees to the return of the financial means in the form of cashless transfer to the account specified by the Buyer or in cash in case of the personal return of goods by the Buyer. If the purchase price was covered through a cashless transfer from a bank account, it will be returned to the same bank account where it was charged.

7. The Buyer understands that if the goods returned by the Buyer are damaged, worn or partially consumed, the Seller is entitled to have the damage caused to it covered by the Buyer. The Seller is entitled to set the payment for the damage against the Buyer’s entitlement to the return of the purchase price. The claim for the coverage of damage is payable on the day after the Seller discovers that the returned goods are damaged. Inclusion of the claims under this paragraph shall be made by the Seller in the form of an email sent to the email address specified in the Buyer's Customer’s Account or in writing to the Buyer's address also mentioned therein. Upon receipt of the goods by the Buyer, the Seller is entitled to withdraw from the Sales Contract at any time without giving any reason. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, cashless to the account specified by the Buyer.

8. The Buyer understands that when withdrawing from the Sales Contract as stated in this Article, the Buyer pays the costs relating to the return of the goods, also in case the goods cannot, due to their character, be returned via the usual postal system.

6. TRANSPORT AND DELIVERY OF GOODS

1. The form of delivery of goods is stated by the Seller, unless otherwise stated in the Sales Contract. In case the form of transport is agreed on based on the Buyer’s requirement, the Buyer incurs the risk and pays any additional costs relating to this form of transport.

2. If the Seller is obliged, according to the Sales Contract, to deliver the goods to the place specified by the Buyer in the Order, the Buyer is obliged to take over the goods upon delivery. If the Buyer does not accept the goods when delivered, the Seller is entitled to claim a storage fee of CZK 30 / day or to withdraw from the Sales Contract. In the event of withdrawal from the contract by the Seller for the reason stated in the previous sentence, the Buyer is obliged to pay to the Seller the costs incurred in connection with unsuccessful attempts to deliver the goods to the Buyer (especially postage and packaging) and the costs relating to returning of purchase price to the Buyer.

3. If, for reasons caused by the Buyer, it is necessary to deliver the goods repeatedly or in a form different from that stated in the Order, the Buyer is obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with another delivery method. The Seller is entitled to require the Buyer to pay the costs of re-delivering the goods in advance - i.e., before re-dispatching the consignment. 

4. Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier without undue delay. In the event of damage to the packaging indicating unauthorized entry into the consignment, the Buyer is not obliged to take the consignment from the carrier. By signing the delivery note, the Buyer confirms that the packaging of the consignment containing the goods was intact. 

5. Other parties' rights and obligations relating to the transport of goods may be altered by the Seller's special delivery terms if they are issued by the Seller.

7. LIABILITY FOR DAMAGE

1. Liability for damage of goods caused by the Seller in relation to the Buyer is individually dealt with in the Return Policy, which is an integral part of these Business Conditions and can be found on the Seller’s Website. 

2. The Seller’s and the Buyer’s - Consumer’s rights and obligations concerning the rights from defective performance are governed by the applicable generally binding legal regulations (in particular, the provisions of Para. 1914 to 1925, Para. 2099 to 2117 and Para. 2161 to 2174 of the Civil Code and Act No. 634/1992 Sb., on Consumer Protection, as amended).

8. FURTHER RIGHTS AND DUTIES OF THE CONTRACTUAL PARTIES

1. The Buyer acquires ownership of the goods by paying the entire purchase price of the goods (including postage and packing).

2. When using the Shop’s Web Interface, the Buyer is not entitled to use mechanisms, software, or other procedures that could negatively affect the operation of the Shop’s Web Interface. The Shop’s Web Interface may only be used to an extent that does not violate the rights of other customers of the Seller and that is in accordance with its intended purpose.

3. The Seller is not bound by any codes of conduct in relation to the Buyer pursuant to Para. 1826, Sect. 1 (e) of the Civil Code.

4. The Buyer understands that the Seller is not responsible for any errors resulting from third-party attacks on the Website or use of the Website contrary to its intended purpose.

9. PROTECTION OF PERSONAL DATA AND BUSINESS COMMUNICATION

1. Protection of the personal data of the Buyer who is a natural person is provided by Act No. 101/2000 Sb., On the Protection of Personal Data, as amended.

2. The Buyer agrees to the processing of these personal data: name and surname, address, identification number, tax identification number, email address, telephone number, company name (hereinafter collectively referred to as "Personal Data").

3. The Buyer agrees to the processing of personal data by the Seller for the purpose of realizing the rights and obligations of the Sales Contract, for the purpose of maintaining the Customer’s Account, and for the purpose of sending information and business communications to the Buyer.

4. The Buyer understands that it is obliged to provide its personal data (when registering, in its Customer’s Account, when ordering from the Shop’s Web Interface), correctly and accurately and to inform the Seller of any change in its personal data without undue delay.

5. The Seller may assign a third party (processor) to process the Buyer's personal data. In addition to persons transporting goods, the Seller will not pass the personal data on to third parties without the Buyer's prior consent.

6. Personal data will be processed for an indefinite period. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.

7. The Buyer confirms that the personal data provided are accurate and that it understands that this is a voluntary provision of personal data.

8. Should the Buyer believe that the Seller or processor (Art. 9.5) is processing its personal data contrary to the protection of the Buyer's private and personal life or contrary to the law, in particular, if personal data are inaccurate with regard to the purpose of their processing, the Buyer may:

- ask the Seller or processor for an explanation,

- require the Seller or processor to remove the resulting state. In particular, this may mean blocking, correction, amending or disposing of personal data. If the Buyer's request in the sense of the preceding sentence is found to be justified, the Seller or processor shall immediately remove the defective condition. If the Seller or processor fails to comply with the request, the Buyer is entitled to contact the Data Protection Authority directly. This provision does not affect the Buyer's right to contact the Office for Personal Data Protection directly with its complaint.

9. If the Buyer asks for information about the processing of its personal data, the Seller is obliged to give it this information. The Seller is entitled to request reasonable compensation for the provision of the information in the sense of the previous sentence, such compensation not exceeding the costs necessary to provide the information.

10. SENDING OF BUSINESS COMMUNICATION

The Buyer agrees to be sent information related to the Seller's goods, services or business to the Buyer's email address, and also agrees to be sent business communication to the Buyer's email address.

11. DELIVERY

Unless agreed otherwise, any communication with the other party related to the Sales Contract shall be performed via electronic mail, text messages or via a postal or mail service provider (according to the Seller’s choice). The Buyer is served at the email address stated in its Customer’s Account.

12. DISPUTES BETWEEN THE SELLER AND THE BUYER

If there is a consumer dispute between the Seller and the Buyer - Consumer, the Consumer has the right to an out-of-court settlement. The subject of out-of-court settlements pursuant to Act No. 634/1992 Sb., On Consumer Protection, is the Czech Trade Inspection. All details of out-of-court settlements can be found on the website of the Czech Trade Inspection www.coi.cz "

13. FINAL PROVISIONS

1. If the relationship related to the use of the Website or the legal relationship established by the Sales Contract contains an international (foreign) element, the parties then agree that the relationship is governed by Czech law. This does not affect the Consumer's rights under generally binding legal regulations.

2. The Seller is entitled to sell goods on the basis of a trade license and the activity of the Seller is not subject to any other authorization. Checking of the trade license is carried out by the relevant Trade Licensing Office within the scope of its competence.

3. Should any provision of the Business Conditions be invalid or ineffective, instead of such invalid clause a new provision will be introduced whose meaning is as close as possible to the invalid clause. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Changes and additions to the Sales Contract or Business Conditions must be made in written form.

4. The Sales Contract including the Business Conditions is archived by the Seller in electronic form and is not accessible.

5. Seller’s contact details: address for delivery: Jamborova Street 25, 615 00 Brno, email address: info@eurosat.cz, tel. 548 216 707

 

Brno, 24 October 2018

 

Return Policy 

Eurosat CS spol. s.r.o.,
head office Jamborova Street 25, 615 00 Brno,
identification number: 634 72 210, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 20095

Please use this address for sending warranty claims.


1. This Return Policy presents the rights and obligations of the company Eurosat CS spol. s.r.o., head office Jamborova Street 25, 615 00 Brno, identification number: 634 72 210 (hereinafter referred to as the "Seller") and the buyer (hereinafter referred to as the "Customer" or "Buyer") when purchasing goods (hereinafter referred to as "Goods") from the Seller’s product range offered on the Seller’s website at www.eurosat.cz (hereinafter referred to as the "Online Store").

2. This Return Policy is binding for all buyers who buy goods from the Seller through the above-mentioned Online Store. If any of the following provisions apply only to the Buyer - Consumer, these provisions apply solely to those buyers who do not buy from the Seller within the scope of their business activity. The Buyer is considered to be an entrepreneur whenever it is a legal person or if it specifies its business identification number in the order.

3. The rights and obligations of the contractual parties regarding the Seller's liability for defects, including the warranty provided by the Seller, which are not expressly regulated by this Return Policy, shall be governed by the applicable generally binding regulations (in the case of the Buyer – Consumer, especially by the provisions of Para. 2165 et seq. of the Civil Code)

4. The Seller is liable to the Buyer for the fact that the item sold is in conformity with the Sales Contract - that is, the fact that the item is not defective upon its receipt by the Buyer. The item sold is not defective especially if it has the quality and utility properties that are usual for an item of that kind, if it is in compliance with the requirements of binding legal regulations, if it has been delivered to the Buyer in the quantity, amount or weight agreed, and if it is in accordance with the purpose which the Seller determines as the purpose of use of the item or which is usual for the item. Assuming the Seller and the Buyer expressly agree upon a specific quality and utility properties of the item sold when concluding the Sales Contract, the Seller is responsible for the fact that the item sold will have these qualities when it is taken over by the Buyer. The item is not defective in case of any wear or tear caused by its usual use.

5. In the event of a defect appearing in the item sold within the period for claiming the rights of defective performance, the Buyer is entitled to have the Seller return the item into a state which is in compliance with the Sales Contract, which shall be done free of charge and within the statutory period of 30 days. If the goods cannot be repaired, the Buyer is entitled to exchange the goods for goods free of defects. If this procedure is not possible either, the Buyer may require a reasonable discount on the price of the item or may withdraw from the Sales Contract. In case of an item sold at a lower price due to a defect or a used item, the Buyer is entitled to get a reasonable discount instead of exchange.

6. The Buyer shall be informed about the fact that the warranty claim is being dealt with and about the manner thereof by email sent to the email address it provided or via a text message sent to the phone number it provided.

7. Unless it is an item that quickly deteriorates, a used item, or items that are sold at a lower price due to defects which the Buyer knew about at the moment of purchase, the Seller is responsible for defects that will appear to contradict the Sales Contract after accepting the item within the time limit set for the claiming of rights of defective performance (hereinafter referred to as the "Warranty Period" or "Warranty"), even if this contradiction occurs later.

8. The Buyer's rights arising from the Seller's liability for defects can be claimed by the Buyer in writing within 24 months of receipt of the goods from the Seller at the address of any of its premises where the Seller's agent draws up a complaint report. The Buyer can also claim the warranty by delivering the goods to the Seller's branch through a postal service provider - in this case, the Buyer is also obliged to send the Seller a filled-in and signed complaint form (complaint protocol) and a copy of receipt proving the purchase of the goods. If the Buyer sends more items to be reclaimed, a complaint protocol must be enclosed separately for each item.

9. The complaint form must include: the Buyer's identification details, Buyer’s email address or telephone contact, designation of the goods, date of purchase of the goods by the Buyer, description of the defect and the manner of handling the complaint which the Buyer prefers. The Buyer is always obliged to describe the defects or to indicate how they manifest themselves. The Buyer is obliged to use the complaint form which is accessible from the Seller's website. This electronic form is located in the e-shop in My Account / Complaints / New Complaint.

10. In case of reclaimed goods delivered without an enclosed complaint form or with an incomplete complaint form or without a copy of a receipt proving the purchase of the goods, the complaint will be automatically refused, and the goods will be returned to the Buyer at its expense. In this case, the Seller shall return the goods to the Buyer only after the Buyer covers the costs of transport.

11. The Buyer understands that normal wear and tear of the item caused by its normal use or damage due to improper storage or use are not considered defects of the item. The Buyer further understands that the lifetime of the goods may, even when used correctly, be shorter than the warranty period.

12. The Buyer is obliged to collect the goods from the Seller's premises within one month after the complaint has been processed. In the event that the Buyer fails to collect the goods within the time limit specified above, the Seller is entitled to charge for warehousing of goods in the amount of CZK 30 per day and also to try to sell these goods (if they have any value) at the expense of the Buyer. An appropriate way of selling the goods shall be offering the goods on the Seller’s website with the indication that it is a sale of second-hand goods from a processed complaint, with "no guarantee", for a period of one month for a corresponding reduced price, the Seller being entitled to include its costs incurred in connection with the storage and sale of these goods. Assuming that goods not collected by the Buyer are obviously worthless and therefore not sellable, such goods will be destroyed by the Seller after the expiration of the above-mentioned period, without compensation and without being previously offered for sale. The same applies if the Seller fails to monetize the goods within one month. The saleability of used goods and their price are assessed and determined by the Seller. The Buyer is obliged to get information from the Seller concerning the manner in which the uncollected goods were dealt with after the expiration of the above-mentioned time limit for collection or for selling of the goods.

13. The rights and obligations of the Seller and the Buyer - Consumer concerning the rights of defective performance are governed by the applicable generally binding legal regulations (in particular, the provisions of Para. 1914 to 1925, Para. 2099 to 2117 and Para. 2161 to 2174 of the Civil Code and Act No. 634/1992 Sb., Consumer Protection Act, as amended.

 

Brno, 10 October 2017